Brownells Benelux - World's Largest Supplier of Gun Parts, Gunsmith Tools & Shooting Accessories Luxembourg

Terms and Conditions

The present Terms and Conditions define exclusively the contractual relationship between the company LUXGUNS sàrl ("we", "us", "our") and its customer ("you"), as a moral or physical person. These Terms and Conditions apply to any transaction carried out between LUXGUNS sàrl and its customer. LUXGUNS sàrl is established at 7, rue de Wintrange, L-5692 Elvange, Luxembourg, and registered in the Luxembourg Business Register with the number B148770. The company LUXGUNS sàrl acts as an official reseller for BROWNELLS BENELUX, and any reference of LUXGUNS sàrl ("we", "us", "our") in these Terms and Conditions are to be interpreted as "LUXGUNS sàrl as official reseller for BROWNELLS BENELUX, independent from LUXGUNS sàrl's other business activities".

 

  1. ACKNOWLEDGMENT AND ACCEPTATION OF THE PRESENT TERMS AND CONDITIONS
    1. These Terms and Conditions are systematically shown to the customer through the process of making an order through our web shop at www.brownells.lu. The confirmation of an order from a customer on the web shop www.brownells.lu implies full acceptance of these Terms and Conditions by the customer.
    2. These Terms and Conditions are also shown to the customer through the process of making an order through email or other electronic correspondence. The confirmation of an order from a customer through email or any other electronic correspondence implies full acceptance of these Terms and Conditions by the customer.

     

  2. REGLEMENTATION
    1. All products listed and sold on the website www.brownells.lu are controlled by the U.S. Government and authorized for export only to the country of ultimate destination for use by the ultimate consignee or end-user(s) herein identified. They may not be resold, transferred, or otherwise disposed of, to any other country or to any person other than the authorized ultimate consignee or end-user(s), either in their original form or after being incorporated into other items, without first obtaining approval from the U.S. Government or as otherwise authorized by U.S. law and regulations.
    2. Products sold by LUXGUNS (firearms, essential firearm parts, optics, ammunition, ...) are often strictly regulated in Luxembourg as well as outside of Luxembourg.
    3. Products which are prohibited in the customer's country of residence cannot be sold to the customer.
    4. Products which require an authorization in the customer's country of residence can only be sold to the customer after ownership of the required authorization, as well as adherence to local regulations in the customer's country of residence, can be ascertained.
    5. In addition to the previous, if the customer's country of residence is not Luxembourg, the legal formalities required by Luxembourgish Law regarding the sale and transfer of weapons to foreign countries also need to be adhered to.
    6. The ordering customer is required to communicate us all legal documents necessary to the conclusion of the sale within a period of 3 days. Past this delay, the order is considered null.
    7. LUXGUNS can inform the customer about the legal requirements for an order upon request from the customer, if the customer's country of residence is France, Belgium or Luxembourg. Any information thusly communicated by LUXGUNS is advisory only. The customer is responsible to ascertain that all procedures undertaken by them are in adherence to the laws of both the their country of residence and Luxembourg.
    8. For products whose sale is not restricted or prohibited in the customer's country of residence, LUXGUNS can require the customer to provide an ID (for physical persons), or an extract from the Trade and Companies Register and/or the ID of a representative (for moral persons). The aforementioned articles will not be sold to minors.

     

  3. OFFERS AND PRICES
    1. The prices of products listed on the web shop www.brownells.lu are expressed in Euros(€), and include VAT (Value added Tax) of 17% (according to Luxembourg VAT law). Delivery costs are not included in the listed price. Delivery costs are computed according to weight, size and destination of the delivery, and will be charged to the customer in addition to the listed price. At checkout, prices will be adjusted for VAT depending on the destination country for the delivery.
    2. The prices shown at the time of completion of an order can be factored in for billing.
    3. LUXGUNS reserves the right to change its listed prices at any time.
    4. The listed prices are valid except in the case of obvious typographic error. Should such an error occur on the web shop www.brownells.lu, LUXGUNS will inform the customer and will bill any related order with the corrected amounts. In that scenario, the customer is free to cancel the corrected order without penalty.

     

  4. ORDERING AND AVAILABILITY
    1. The customer is responsible for the accuracy of any information provided to LUXGUNS through any means of communication or through any form filled in the web shop www.brownells.lu. LUXGUNS cannot be held responsible for any fault resulting from erroneous information provided by the customer. As an example, LUXGUNS cannot be held responsible for a failed delivery resulting in the customer having provided an erroneous delivery address.
    2. The products offered in the web shop www.brownells.lu are subject to availability in stock. For out of stock products, the listed offer's validity is subject to availability at our suppliers.
    3. Should an ordered product be out of stock, LUXGUNS commits to doing what it can in order to obtain the requested product within 6 months. Past this period, the customer has the right to cancel the order without penalty for any of the involved parties.
    4. LUXGUNS cannot be held responsible for the impossibility to provide an ordered article which is out of stock.
    5. The sale is considered concluded only after LUXGUNS explicitly confirms its acceptance of the sale to the customer.
    6. LUXGUNS reserves the right to cancel any order from a customer with whom a dispute regarding the payment of a previous order happened.
    7. Purchases and sales are established according to article 109 of the "Code de Commerce luxembourgeois"

     

  5. PAYMENT
    1. All orders can be paid in Euros (€) exclusively.
    2. LUXGUNS will not send any ordered product on the web shop www.brownells.lu until the payment for the entire due amount has been processed and a corresponding credit notice for LUXGUNS bank accounts has been confirmed.
    3. For orders made through the web shop www.brownells.lu, LUXGUNS accept the following payment methods: banking card of the "Blue card" type, Visa, Eurocard, Mastercard.

     

  6. DELAY, RECEPTION AND DELIVERY
    1. For products in stock in one of the Brownells warehouses, once complete payment for an order has been ascertained, and all legal conditions required for the sale are met, LUXGUNS commits to hand over the order to its delivery firm within 24 hours to 8 days upon reception of the wares from a Brownells warehouse. On an indicative basis, the expected timeframes for delivery are shown when ordering on the www.brownells.lu webshop as follows
      • 4-12 business days for products in stock in an european warehouse
      • 14-21 business days for products in stock in an US warehouse
    2. For articles that are unavailable in any Brownells warehouse LUXGUNS commits to hand over the order to its delivery firm within 24 hours to 8 days upon reception of the backordered wares from a Brownells warehouse.
    3. Sensitive products requiring authorization can, at LUXGUNS discretion, be delivered in two separate deliveries.
    4. Potential delays in deliveries do not give the customer a right to demand indemnification.

     

  7. RECLAMATION, DAMAGE OR LOSS DURING TRANSPORT
    1. The sent products are considered sold and delivered from the shop of the company LUXGUNS. Transport related risk are at the expense of the customer.
    2. Immediately upon receiving the delivery, the customer is responsible for ascertaining the integrity and entireness of the delivered goods. Should the customer notice any anomaly in the delivery, they may accept or refuse the delivery. In both cases, the customer is required to state any reservation on the delivery note, and then notify the delivery company as well as LUXGUNS by registered mail within 3 days.

     

  8. GUARANTEES AND RESPONSIBILITIES
    1. Legal guarantees are ruled by the "Code Civil luxembourgeois".
    2. LUXGUNS provides a commercial guarantee of 6 months from the date of delivery. This guarantee covers any defect on the delivered goods. The buying customer can request either for the goods to be repaired, or request replacement parts. If multiple attempts at repairing the goods or providing adequate replacement parts fail, the customer has the right to demand the termination of the related sales contract.
    3. No guarantees are provided for the usage of non-adapted accessories.

     

  9. OWNERSHIP CLAUSE
    1. LUXGUNS keeps full ownership of any products ordered by the customer until full payment has been ascertained and all legal documents required for the sale of the products have been transmitted to LUXGUNS.
    2. For an order placed by a customer residing outside of Luxembourg, LUXGUNS keeps full ownership of the products until the legal formalities required by Luxembourgish Law regarding the sale and transfer of weapons to foreign countries have been met, in addition to the conditions mentioned in the previous paragraph.

     

  10. APPLICABLE LAW AND JURISDICTION
    1. The contract established between the customer and LUXGUNS is subject to Luxembourg law and the jurisdiction of Luxembourg courts.

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